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01 // LEGIT LOGISTICS — FLEET DISPATCH & LIVE TRACKING PLATFORM

FROM WHITEBOARD CHAOS TO A SELF-DRIVING DISPATCH ENGINE.

“Every time a customer called asking where their package was, our dispatcher had to stop working and text a driver in traffic.”
DISPATCHJob dashboard
DRIVER APPDelivery status updates
ORDER LOOKUPCustomer search
TRACKINGStatus timeline

The project connects the dispatch team, drivers and customers through a dashboard, driver interface and delivery-tracking pages.

THE 9:00 AM WHITEBOARD BOTTLENECK

Picture a busy dispatch desk on a Monday morning. New quote requests are pouring in, drivers are already out on Nairobi roads, and the only map of who is carrying what is written in dry-erase marker on an office whiteboard. Whenever a client called to ask if their order had left yet, customer service had to pause, call or text the driver in traffic, wait for a reply, and call the customer back. Double-bookings slipped through and paper delivery slips vanished.

ENGINEERING ONE CONNECTED PULSE

Instead of handing them another rigid spreadsheet, we sat down with their dispatchers and mapped the real life of a single package. Together, we built a custom delivery platform powered by a real-time PostgreSQL state engine. Every order moves through four unmistakable stages — Pending Quote, Assigned, In Transit, and Delivered. The moment a driver taps their phone at a checkpoint, the dispatcher’s dashboard and the customer’s tracking link update in the same heartbeat.

THE WHITEBOARD IS GONE

Today, the dispatch room is calm. Owners review quotes and dispatch jobs in a single click. Drivers see their exact manifest on their phones without endless phone calls, proof of delivery is captured digitally at the doorstep, and customers track their own deliveries online like a major courier.

PROJECT SCREENSHOT Customer order lookup — screenshot from the original project
Customer order lookupOriginal project screenshot of the customer delivery lookup form.
SHIPPED PRODUCTION DELIVERABLES
  • ■ One-Click Quote Queue & Job Creation Console
  • ■ Mobile Driver Companion App with Digital Proof Capture
  • ■ Live Customer Self-Service Delivery Tracker
  • ■ Real-Time PostgreSQL State Machine (pending_quote → delivered)